Terms & Conditions

Last updated June 2026

These Terms and Conditions govern all reservations made directly with Vayu Retreat Villas through vayucostarica.com or via direct communication. By completing a booking, you confirm that you have read, understood, and agree to be bound by this Agreement. Vayu Retreat Villas is an adults-only boutique property located in Tres Rios de Coronado, Uvita, Puntarenas, Costa Rica, operated by its owners.

I. Booking & Reservation

Confirmation

A reservation is confirmed upon receipt of the required deposit and a written confirmation email from Vayu Retreat Villas. Until both conditions are met, a reservation is not guaranteed.

Eligibility

You must be at least 18 years of age to make a reservation. All guests included in the booking must also be 18 or older. Vayu Retreat Villas is strictly adults-only. By booking, you confirm that all information provided is accurate and that all guests have agreed to these Terms and Conditions.

Lead Guest Responsibility

The lead guest named on the reservation is responsible for all payments, communications, compliance with property policies, and the conduct of all guests in their party.

Accuracy of Details

Please review all booking details upon receipt of your confirmation. Notify us immediately of any errors at info@vayucostarica.com.

II. Payment Policies

Deposit & Payment Schedule

A 25% deposit is required at the time of booking to secure your reservation. The remaining balance is due no later than 30 days prior to arrival. For reservations made within 30 days of arrival, full payment is required at booking. Non-refundable rate bookings require 100% payment at the time of booking.

Accepted Payment Methods

We accept Visa, MasterCard, and American Express, subject to a 4% processing fee. Bank transfers are accepted; all transfer fees are the responsibility of the guest and payment must be received net of any fees.

Declined Payments

If a payment is declined, you will be notified promptly and must resolve the issue within 24 hours. Failure to do so may result in automatic cancellation without refund of any deposit paid.

III. Cancellation & Refund Policy

All cancellation requests must be submitted in writing to info@vayucostarica.com. The following schedule applies to standard (refundable) rate bookings:

30+ days prior	Full refund of deposit, less a 3% administrative fee.
30 days or less	100% of the reservation is forfeited.
No-show / Early departure	100% of the total booking value is forfeited. No exceptions.
Non-refundable rates	Not eligible for any refund under any circumstance.

We strongly recommend purchasing comprehensive travel insurance covering trip cancellation, interruption, and medical emergencies prior to travel.

IV. Force Majeure & Extraordinary Circumstances

Vayu Retreat Villas shall not be liable for cancellations, interruptions, or modifications to your stay caused by events beyond our reasonable control, including natural disasters, flooding, fire, pandemic, government-mandated travel restrictions, civil unrest, or road closures to the property. In such cases, we will make every reasonable effort to offer a rebooking credit for a future stay of equal value. Refunds in force majeure situations are at the sole discretion of management and are not guaranteed. We recommend guests monitor travel advisories and maintain travel insurance coverage.

V. Check-In & Check-Out

Check-in	3:00 p.m. – 9:00 p.m. Arrivals after 9:00 p.m. must be arranged in advance; self check-in applies.
Check-out	11:00 a.m.
Early check-in	Before 1:00 p.m.: $100 fee, subject to villa availability. Must be approved in advance.
Late check-out	Until 1:00 p.m.: $50 fee, subject to availability. After 1:00 p.m.: charged as an additional night at the prevailing nightly rate. Must be approved in advance.

Valid government-issued photo identification is required for all guests at check-in. The lead guest named on the reservation must be present. A valid credit card must be presented for the security deposit hold.

VI. Security Deposit

A security deposit of $500 USD is required at check-in, collected as a credit card pre-authorisation hold. This hold will be released within 5 business days of your departure, provided the villa is returned in satisfactory condition with no damage, missing items, or policy violations. Charges exceeding the deposit amount remain the full responsibility of the guest.

VII. Property & Guest Conduct

• Adults-only policy. Guests under the age of 18 are not permitted on the property at any time, including day visitors.
• Maximum occupancy. Each villa has a stated maximum occupancy that must not be exceeded. Violations will result in immediate termination of the reservation without refund.
• Quiet hours. Observed from 10:00 p.m. to 7:00 a.m. Noise must remain respectful of fellow guests at all times. Repeated violations may result in removal from the property without refund.
• Non-smoking policy. Smoking, vaping, and cannabis use are prohibited inside all villas and enclosed spaces. Permitted only in designated outdoor areas. Violations incur a $500 deep-cleaning fee.
• Pets. Pets are not permitted. Certified service animals are welcome with advance written notice and documentation. Unauthorised animals will result in immediate eviction and a $500 cleaning fee.
• Visitors. Day visitors are not permitted without prior written approval from management. Approved visitors are subject to a visitor fee and must vacate by 9:00 p.m.
• Events & gatherings. Private events or parties are not permitted without prior written consent. Unauthorised events will result in immediate termination of the reservation without refund.

Management reserves the right to terminate any reservation immediately and without refund for violations of these policies, or for any behaviour that threatens the safety or comfort of other guests or staff.

VIII. Property Damage & Loss

Guests are responsible for any damage to the property, furnishings, or equipment beyond normal wear and tear.

Lost keys / access devices	$50 replacement fee per item.
Damage to furniture, fixtures, artwork, or technology	Charged at full replacement cost plus handling.
Tampering with safety equipment	Immediate eviction, applicable fines, and potential legal action.

IX. Dining — NuRaw Restaurant

NuRaw is our on-site restaurant, serving breakfast daily from 7:30 a.m. to 9:30 a.m. and a three-course dinner at a single seating at 6:30 p.m. Half board is included with every reservation.

Dinner reservations must be confirmed at least 24 hours in advance. Dietary restrictions, allergies, and preferences must be disclosed at the time of reservation; our chefs will make every effort to accommodate but cannot guarantee all requests. Cancellations of dinner reservations must be made at least 12 hours in advance; late cancellations or no-shows may incur a per-person cancellation fee. NuRaw is open to Vayu guests and outside reservations subject to availability.

X. Activities & Amenities

Swimming pool	7:00 a.m. – 9:00 p.m.
Fitness area	6:00 a.m. – 9:00 p.m.
Property gates	Close at 10:00 p.m. Late entry must be arranged in advance.

Beach towels are provided complimentary, subject to availability. Damaged or unreturned towels will be charged at replacement cost. All fitness equipment and amenities are used at the guest's own risk. Vayu Retreat Villas accepts no liability for injuries sustained during amenity use.

Vayu may facilitate bookings for third-party excursions and activities. These services are provided by independent operators and subject to their own terms. Vayu accepts no liability for incidents arising from third-party activities.

XI. Natural Environment, Wildlife & Inherent Risks

Vayu Retreat Villas is situated within a living jungle environment on Costa Rica's southern Pacific coast. By staying at the property, guests acknowledge and accept the following conditions as inherent to this setting:

• Sudden weather changes, including heavy rainfall, lightning, and strong winds, are common, particularly during the green season (May to November). No refunds will be issued for weather-related disruptions beyond our control.
• Falling trees, branches, and debris may occur at any time, particularly during or following heavy rainfall.
• Wildlife, including venomous snakes, spiders, insects, and other forest creatures, is naturally present throughout the property and surrounding areas, including inside and around the villas, communal spaces, and pool area.
• Uneven, slippery, and unstable terrain exists throughout the property and on all trails and pathways.

Guests assume full personal responsibility for these risks. Vayu Retreat Villas, its owners, employees, and agents accept no liability for injury, illness, or death arising from inherent rainforest conditions, provided reasonable care has been taken in property maintenance and guest safety communications.

Guests are encouraged to wear appropriate footwear at all times, remain on marked paths, and notify staff of any wildlife encounters or hazardous conditions observed on the property.

Utility Interruptions

The property is located in a tropical region where electricity, water, and internet may be subject to interruption due to weather events or regional infrastructure. We maintain backup systems where operationally feasible, but uninterrupted supply cannot be guaranteed. No refunds or rate adjustments will be issued for temporary utility interruptions caused by factors outside our reasonable control.

Wildlife Guidelines

• Do not feed, approach, or attempt to handle any wildlife.
• Secure all food items inside the villa when not in use.
• Keep doors, windows, and screens closed when not in active use.

Beach & Ocean Safety

Swimming is at your own risk. Vayu does not provide lifeguard services. Rip currents are common along this coastline. Monitor local tide charts and posted beach warnings before entering the water.

XII. Medical & Emergency Information

The nearest medical facility is approximately 15 km from the property in Ciudad Cortés (Osa Hospital). Emergency contact numbers and clinic information are provided in the in-villa digital guest guide. First aid kits are available at the reception area. In the event of a medical emergency, call 911 and notify property staff immediately.

XIII. Limitation of Liability

To the maximum extent permitted by applicable law, Vayu Retreat Villas, its owners, employees, and agents shall not be liable for:

• Personal injury, illness, or death arising from use of property facilities, activities, or the surrounding natural environment, except where caused by our proven negligence.
• Loss, theft, or damage to personal belongings on the property. Guests are encouraged to use the in-villa safe for valuables.
• Service interruptions caused by external infrastructure failures or weather events.
• Incidents arising from third-party excursion operators or external services.

Nothing in this Agreement excludes liability for death or personal injury caused by gross negligence or wilful misconduct on our part.

XIV. Privacy & Photography

Vayu Retreat Villas collects personal information solely for the purpose of processing your reservation and providing services. We do not sell or share your personal data with third parties for marketing purposes. For full details, see our Privacy Policy.

Guests are welcome to photograph and share images of the property for personal, non-commercial use. By tagging or mentioning Vayu Retreat Villas on social media, you grant us non-exclusive permission to reshare your content with appropriate credit. Commercial photography, video production, or drone use on the property requires prior written consent from management.

XV. Rates, Minimum Stay & Availability

Published rates are in US Dollars and are subject to change without notice. Minimum stay requirements may apply and vary by season. Half board rates include accommodation, daily breakfast, and a three-course dinner each evening at NuRaw. Packages and promotions are subject to their own terms and may not be combined with other offers.

XVI. Governing Law & Disputes

This Agreement is governed by and construed in accordance with the laws of the Republic of Costa Rica. Any dispute arising from or related to this Agreement shall be subject to the exclusive jurisdiction of the courts of Puntarenas Province, Costa Rica. We are committed to resolving any concerns promptly and in good faith. Guests are encouraged to raise issues directly with management during their stay or via email within 14 days of departure.

XVII. Amendments to These Terms

Vayu Retreat Villas reserves the right to update or amend these Terms and Conditions at any time. Changes will be posted on vayucostarica.com and will apply to new bookings made after the date of publication. Confirmed reservations will not be affected by subsequent changes.